This is an agreement between MARINA EC (“MARINA”, “we”, “our”, “us”) and you (“user”, “visitor”, “customer”). By visiting this website you agree to comply with, and be bound by, these terms and conditions. Terms and Conditions are subject to change at any time.
Please read carefully the terms and conditions, if you do not agree with them, you must stop using and leave the website immediately.
Your use of this website and any purchase by you of any item shall be governed by Ecuadorian law and you herby submit to the exclusive jurisdiction of the Ecuadorian courts.
Prices shown on the site are in United States Dollars (USD). If you are a customer whose credit/debit card is not denominated in USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
All payments will be processed with 2CheckOut or PayPal.
Each payment button charges a commission for each transaction. This cost will not be reflected on your invoice; it will be subtracted from the invoiced amount to the customer.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of the payment card refuses, or subsequently refuses to, or does not, for any reason, authorize payment to us we will not be liable for any delay or non-delivery.
All orders are shipped using Deutsche Post DHL express service. Once your order is shipped we will provide you with a tracking number. In case you do not receive it, you can contact us at firstname.lastname@example.org
Cost of Shipping: 0 USD
Processing: 2 Business Days
Delivery: 2 – 3 Business Days from the date of Shipment.
Cost of Shipping:
America 25 USD, Europe 35 USD; Asia, Africa & Oceania 38 USD.
Processing: 2 Business Days
Delivery: 5 – 8 Business Days from the day of Shipment. (Depending on the area)
Rate and Taxes in destination:
Import duty or tax costs will be invoiced to you directly from DHL and they must be paid by the client at destination. No taxes are paid in the United States for a purchase amount of up to 800 USD. To other destinations, purchases over 250 USD will be accompanied by a “Certificate of Origin” that grants preferential rates treatment to toquilla straw hats and accessories for some destinations.
The merchandise is insured with DHL during the transit time until the goods are delivered to the specific address of the customer, at which point responsibility of the purchased goods passes to you.
*If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as practically posible.*
RETURNS & EXCHANGES:
All sales are Final. There are no returns, exchanges or in store credit.
We will treat all your personal details as confidential.